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TFP Bureau, Raipur; July 16, 2024: A Public Problem Resolution Fortnight will be organized in all urban bodies of the state from July 27 to August 10. The initiative aims to address local issues by setting up ward-wise camps in municipal corporations, municipalities, and nagar panchayats, ensuring on-the-spot resolution of problems wherever possible.
The Urban Administration and Development Department has issued a circular to all Commissioners and Chief Municipal Officers, outlining the organization of the Public Problem Resolution Fortnight. Deputy Chief Minister and Urban Administration and Development Minister Shri Arun Sao has directed the department to organize these camps across all 184 urban bodies in the state to enhance civic amenities and resolve local issues promptly.
Shri Arun Sao has called on Mayors, Chairpersons, Councilors, and other public representatives of urban bodies to actively participate in these camps to increase public engagement. “By organizing ward-wise camps, pending complaints within local administrations can be resolved quickly, providing necessary facilities to citizens and enhancing goodwill towards the urban government,” he stated. He expressed confidence that officials and public representatives would actively participate in these camps, ensuring the general public’s involvement.
Following Shri Arun Sao’s directives, the state government has issued a circular detailing the organization of the Jan Samasya Nivaran Pakhwada from July 27 to August 10. The circular emphasizes the local bodies’ responsibility to provide civic amenities, including tap collection, ration card issuance, national family assistance, old age pensions, social security pensions, birth-death certificates, building construction licenses, no objection certificates, transfers, and self-employment cases, among others.
The circular also highlights common local issues such as tap leaks, lack of water supply, drain and street cleaning, garbage collection, repair of broken drains, road pothole filling, and malfunctioning street lights. Resolving these day-to-day problems on the spot will increase citizens’ goodwill towards their urban bodies and expedite the resolution of pending complaints in local administrations.
The department has instructed the presence of mayors, presidents of Nagar Palikas and Nagar Panchayats, councilors, and other public representatives in these camps to boost public participation. All department officials of urban bodies are expected to attend the camps and ensure on-the-spot problem resolution as much as possible.
Additionally, taxpayers will be able to pay their taxes within the wards during these camps. The department has also mandated widespread publicity within wards and cities about the camp organization to maximize public benefit. Information gathered during the camps is to be reported to the state government for further action.
